TECHNICAL SERVICE · NATIONWIDE SUPPORT
Original component sourcing and up-to-date technical practice
Service engineering starts with specifying the right part, not replacing a component merely because it looks similar.
A direct channel to suppliers
Through direct access to suppliers of original parts and direct importing, we match the component to the equipment's generation, configuration and serial number. Availability and lead time are confirmed for each request.
Training and documentation
Our team is trained and certified directly by Lumenis. We consult the documentation applicable to the model and keep technical planning aligned with the platform actually received.
Information supporting the decision
- Item identification and compatibility verification.
- Commercial and importing terms where applicable.
- A record of the installed part and the tests performed.
We are part of the Analítica Tecnologia Medical group. Learn about our company and explore the equipment families.